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Thank you for bringing this to our attention, and please accept our sincere apologies for the delay in shipping your order. Unfortunately, the item you originally ordered was damaged during processing. To ensure you received a product in perfect condition, we had to restock and send a replacement, which regrettably took longer than anticipated. We intended to contact you directly to explain the situation, but your review was posted before we had the opportunity — and we completely understand your frustration. Once again, we’re truly sorry for the inconvenience and greatly appreciate your patience and understanding.