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DON´T OVERLOOK!

Do you know that Czech crystal is not just glasses, vases, bowls and decanters, but also jewelery and various accessories?

Please also visit the Jewelry and Accessories category and choose a Crystal Sunrise Crystal Jewelry or an original lettering knife with a Crystal Brooch Handle.

Right of withdrawal

Refund can be claimed by withdrawing from the contract

Upon the conclusion of the purchase contract by means of distance communication, the purchaser has the right to withdraw from the purchase contract without giving any reason within 14 days of the receipt of the goods, within which the buyer must deliver to the seller an act with which the current valid legislation combines the expression of the will to cancel . The Buyer may execute this right to withdraw from the Contract by sending the Goods at Seller's own expense to the Seller to his / her address via one of the carriers together with a written declaration of will to withdraw from the Contract. Upon withdrawal from the purchase contract by the purchaser by the consumer within 14 days within the meaning of Section 53 (7) of the Commercial Code, z. the buyer has the right to withdraw without any sanction, without prejudice to the seller's claim to cover the costs associated with the return of the goods.


The goods must be returned undamaged when using the right of withdrawal, in their original packaging without any signs of use. Upon meeting all of the above conditions for returning goods, money for the goods will be sent by transfer to your account within 30 days of withdrawal. The buyer is not entitled to reimbursement of the costs he / she has paid to the seller in connection with the delivery of the goods by the carrier back.

Refund can be claimed if the following conditions are met:

The right to a refund is valid within 14 days of delivery.
The goods must not be damaged
The goods must be packed in their original packaging