Privacy Policy
We are the business company Bohemia Crystal Glass, Pavel Jirovský, based at Oldřichovo nábřeží 159, 28506 Sázava, identification number: 71726462, tax identification number CZ8111090834, registered in the commercial register maintained by Benešov, email bohemia@bohemiacrystal-eshop.com, phone number +420 739 133 159.
We operate an e-shop on the website www.bohemiacrystal-eshop.com
For the purpose of selling goods and operating our website, we process certain personal data.
The processing of personal data is mainly governed by Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – "GDPR").
I. Processing of Personal Data
A. Processing of personal data when using the contact form
If you inquire about our products and services, we will process your contact details that you provide us, mainly through the inquiry form. These include: address, phone number, email.
For what reason?
We will contact you through them for further arrangements regarding the goods and their delivery.
On what legal basis?
This processing is based on Article 6(1)(b) GDPR – negotiations on a contract, or taking measures before entering into a contract at your request.
How long will we process personal data?
If no further cooperation is established, we will process your data for a maximum of 5 years from our last communication.
B. Processing of personal data in case of purchase
If you make a purchase with us, we will process the data you provide. These mainly include billing details: first name, last name, address, email, phone number.
For what reason?
We need to process personal data to fulfill our contract – to deliver our goods to you. We will also use your contact details to communicate with you regarding the status of your order, complaints, or your inquiries.
We will also process personal data to fulfill our obligations arising from the law (mainly for accounting and tax purposes, or for handling complaints and other matters).
On what legal basis do we process personal data?
This processing is based on Article 6(1)(b) GDPR – performance of the contract and Article 6(1)(c) GDPR – fulfillment of our legal obligation.
How long will we process personal data?
For the duration of our service and then for 5 years from the last provision of such service or delivery of goods.
C. Newsletters (commercial communications)
If you are a purchasing customer and have not prohibited us at the time of purchase, we will use your email address to send out our newsletters.
On what legal basis?
This is allowed by Section 7(3) of Act No. 480/2004 Coll., on certain services of the information society, if you did not prohibit it during the purchase.
How long will we process personal data?
For 5 years from your last purchase. You can unsubscribe from the mailing list at any time via email or contact us at bohemia@bohemiacrystal-eshop.com
II. Who can access the data?
Your data will remain with us. However, some companies or other individuals work for us who may access the data because they help us operate our e-shop. These are:
- The operator of the e-shop platform Shoptet (Shoptet a.s., registered at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, IČ 289 35 675, a company registered with the Municipal Court in Prague, section B, insert 25 395).
- Email service provider – MailChimp - The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. The company was acquired by Intuit in 2021.
- Carriers and payment intermediaries whose list can be found at www.bohemiacrystal-eshop.com/dodaci-a-platebni-podminky/
We process personal data only within the European Union.
III. What else should you know
Our company does not have a designated data protection officer.
Our company does not make decisions based on automatic processing or profiling.
If you have any questions about personal data, contact us at bohemia@bohemiacrystal-eshop.com or at +420 739 133 159
IV. Use of cookies
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.
Cookies perform various functions, for example, allowing efficient navigation between web pages, remembering your preferences, and overall improving user experience. They can also ensure that online advertisements are better tailored to your personality and interests.
On our website, we use the following cookies:
- Necessary cookies: required for the operation of the website, allowing, for example, logging into secure areas of the site and other basic site functionalities. This category of cookies cannot be disabled.
- Analytical/statistical cookies: allow us to recognize and determine the number of visitors and monitor how our visitors use the website. They help us improve the way the site works, for example, by ensuring users easily find what they are looking for. We only run these files with your prior consent.
- Advertising cookies: used to track preferences and allow advertisements and other content to be displayed that best match your interests and online behavior. We only run these files with your prior consent.
These terms are effective from January 1, 2025.